Release Notes July 2024

If you're reading this, the chances that you're currently on a well-deserved vacation are sadly low. In that case, we hope this quick overview of what we released last month and what you can expect very soon will help you make your business operations more efficient.

Let's dive in 👇

🎉  Forest Admin is available for FastAPI with SQLAlchemy

We're super excited to let you know that FastAPI with SQLAlchemy has just been added to the list of Python-based frameworks supported by Forest Admin such as Django and Flask 🎉 Click the button below to get early access to this capability currently in beta, and try out  Forest Admin with your FastAPI project. As a reminder, we also support PHP (Laravel, Symfony) and Node.js-based frameworks (Express.js, Nest.js, Koa, Fastify) as well as Ruby on Rails.

➡️➡️➡️ New to Inbox

Are you dealing with lots of tickets to solve? Users to onboard? Recurring tasks to complete? Thanks to Inbox, you can easily organize them in an automated queue, removing time spent on guessing which task your operators should pick next. Inbox is the best way to deal with any recurring operations.

In July, we released 2 improvements to Inbox:

• See all the tasks completed by each team member in a specific time frame with the Backlog Filters.
• Group different inboxes together, for example by country, team, or support level, thanks to Folders, now available in your Inbox settings while in Edit Layout mode.

Haven't heard of Inbox before?

Inbox is currently available on request. Contact us if you'd like it enabled for your project.

Case Study: From a CRUD app to the powerful Operations Software used by MerciApp

At Forest Admin, we're always delighted to learn how we can help solve the needs of our customers so they can grow. This is why we were excited by the case of MerciApp - an advanced writing assistant, a French alternative to Grammarly - that started using Forest Admin as a simple admin panel and turned it into an operations software used heavily by their sales, customer support, and other teams.

Thanks to Forest Admin everyone saves time. Customer support saves time because they are autonomous to access and act upon user data. Developers save time because they don't have to build tools for business teams - plenty of them are available out-of-the-box and customizations are quick and easy to make. - said Éric Ly, the co-founder and Head of Backend Infrastructure at MerciApp.

🥁 Coming soon

Forest Admin Embed: Chrome Extension

We're currently working on Forest Admin Embed - the Chrome Extension that brings all data from different tools together on one screen 🎉 This highly anticipated feature is going to transform your daily operations:

• No more constant switching between different tools.
• Contextual experience: All data and action buttons on one screen!

The end result? Issue resolution gets way faster!

Would you like to have all your customer data and action buttons on one screen, without leaving your favorite tools and with no migration or any complex tasks to perform? We will soon launch a pilot project with selected customers, and there are a few spots left.

Contact us today to join it!

We're also working on other features and improvements. Here is what you can expect:

• Multiple datasources in Forest Admin Cloud projects.
• More improvements to Inbox: Performance reporting and cross-team task assignments, smoothing out the escalation and de-escalation processes between teams.
• A new form layout that gives you more control, including the possibility create multi-page forms. You will also be able to to send direct links to the forms to your customers, prospects or anyone else!

That's all folks! If you have any questions about the new features, don't hesitate to let us know.

If you are interested in previous release notes, you can find them here.

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