Enhancing Operations and Driving Growth at Explora Project with Forest Admin
Founded at the end of 2018, Explora Project set out with a mission to provide unique, adventurous trips to those seeking the thrill of the unknown. Offering a wide range of experiences, Explora Project leads clients through immersive journeys in nature, sports, and adventure activities in diverse landscapes such as mountains and oceans.
"Eco-responsibility is the foundation of our ethos," says Leo, an executive at Explora Project. "We aim to minimize the carbon footprint at every stage of our journeys, crafting unforgettable adventures for our clients while being mindful of the environment."
The Challenge
As Explora Project expanded, they found themselves facing the uphill task of scaling their back-office operations. The challenge was further compounded by the company's size and limited development culture.
Leo recalls, "Being a small structure, we didn't have a big dev culture. The challenge was scaling in a way that helped us work quickly and efficiently. We needed an admin panel that was functional and could be deployed swiftly without needing to recruit more developers."
This is, of course, when Forest Admin stepped in to provide the much-necessary support.
The Solution: Forest Admin
Explora Project's journey with Forest Admin started when their development team introduced them to the tool during their first year of operation. The team was looking for a simple, quick, and effective back-office solution, and Forest Admin fit the bill perfectly.
"The first time we used Forest Admin, we realized it was the answer to our needs. We were able to set up a back-office that was simple, efficient, and not overly personalized," Leo explains. "What stood out to us was the speed of deployment, which aligns with our fast-paced operations."
The Explora Project team started using Forest Admin to streamline their operations, from trip creation and management to planning and logistics.
"Forest Admin allowed us to build a robust database and manage our trips seamlessly. Our logistics team could now effectively plan and track the journeys. Forest Admin simplified our planning process, from listing necessary equipment to managing logistics," says Leo.
The Impact on Sales
The sales team at Explora Project also benefited from Forest Admin.
Using the tool, they could monitor which trips were popular with customers and strategize their promotions accordingly.
"Our sales team started using Forest Admin to identify which trips should be promoted based on the number of sign-ups. The tool allowed us to have a data-driven approach to our sales strategy," Leo shares.
One feature that significantly transformed the sales and operations was the Smart Actions feature of Forest Admin.
"Our sales and operational teams use Smart Actions extensively for tasks like seamless booking management, reimbursements, and credit issuing. The impact of Smart Actions on our workflows has been phenomenal," Leo states.
Forest Admin's Impact
The adoption of Forest Admin marked a significant turning point for Explora Project.
With the ability to create and use Smart Actions quickly, the tool boosted the company's operations and sales functions, leading to quick automation and improved efficiency.
"Smart Actions have significantly impacted how our teams work. They enable quick automation, improving our overall efficiency and simplifying everyone's lives," says Leo.
Moreover, the speed of deployment and ease of use that Forest Admin offered saved Explora Project the cost and time of recruiting and training more developers.
"Forest Admin saved us time and resources. We did not need to recruit more developers to build an in-house solution, making it a cost-effective choice for us," Leo emphasizes.
Recommendations and Conclusion
Leo's response was unequivocal when asked if he would recommend Forest Admin to other companies: "absolutely, without a second thought," he affirms.
"Forest Admin is a match made in heaven for companies that don't have a large team of developers. Building a tool like this from scratch can be costly in terms of resources and maintenance. Forest Admin is the perfect solution."
From improving operational efficiency to enabling quick automation of various processes, Forest Admin has proven to be an invaluable tool in Explora’s growth journey.
"Forest Admin is more than just a tool; it's a partner that has empowered us to focus on what we do best - creating unforgettable adventures. With it, we have been able to drive our growth and deliver the highest quality of service to our clients," Leo concludes.
As Explora Project continues to expand, they see Forest Admin as an integral part of their growth story. The successful partnership between Explora Project and Forest Admin showcases the transformative power of the right tool, enabling companies to focus on their mission, drive growth and achieve their business goals.